Privacy Policy
PulseNotify – A Platform by Lerion Jake Nwauda Digital Innovations
Effective Date: March 3rd 2026
Lerion Jake Nwauda Digital Innovations ("LJNDI", "we", "our", or "us") operates PulseNotify, a messaging and communication platform designed to help businesses manage and deliver communications to their customers through messaging channels such as WhatsApp Business.
This Privacy Policy explains how PulseNotify collects, uses, processes, stores, and protects data when organizations use our platform and when users interact with businesses that utilize PulseNotify for messaging services.
By using PulseNotify or interacting with businesses using PulseNotify services, you acknowledge that you have read and understood this Privacy Policy.
1. About PulseNotify
PulseNotify is a messaging infrastructure platform operated by Lerion Jake Nwauda Digital Innovations, which enables businesses to connect their WhatsApp Business accounts and communicate with customers through the WhatsApp Business Platform.
PulseNotify acts as a technology service provider that facilitates messaging communication between businesses and their customers. PulseNotify itself does not control the content of communications sent by businesses and does not act as the data controller for messages sent by businesses to their users.
2. Information We Collect
PulseNotify collects and processes certain information in order to provide messaging services and maintain platform functionality.
The types of information we may collect include:
2.1 Business Account Information
When organizations register to use PulseNotify, we may collect:
Business name
Organization contact details
Administrative account information
Business WhatsApp account identifiers
Business verification information
Subscription and billing information
This information is required to enable organizations to configure and operate messaging services through PulseNotify.
2.2 Messaging Metadata
When businesses use PulseNotify to communicate with customers, the platform may process messaging metadata such as:
Phone numbers involved in communication
Message timestamps
Message delivery status
Message identifiers
Conversation identifiers
PulseNotify processes this information solely for the purpose of facilitating message delivery, tracking delivery status, and maintaining platform functionality.
2.3 Technical and System Information
To maintain the reliability and security of the platform, PulseNotify may collect limited technical information including:
IP addresses
Browser and device information
System logs
Platform usage metrics
API request logs
This data helps ensure system stability, security monitoring, and troubleshooting.
2.4 WhatsApp Platform Data
PulseNotify integrates with the WhatsApp Business Platform provided by Meta. In order to enable messaging services, PulseNotify may process data related to WhatsApp messaging events including:
Phone number identifiers
Message events
Message delivery status
Business messaging interactions
All WhatsApp messaging content and metadata are governed by the WhatsApp Business Terms and Meta Platform policies.
3. How We Use Information
PulseNotify uses collected information only for legitimate operational purposes, including:
Enabling businesses to connect their WhatsApp Business accounts
Delivering messages through the WhatsApp Business Platform
Maintaining messaging infrastructure and system functionality
Monitoring system performance and preventing abuse
Providing support services to organizations using the platform
Complying with legal and regulatory obligations
PulseNotify does not sell, rent, or trade personal information to third parties.
4. Data Processing Role
PulseNotify acts primarily as a technology platform and data processor on behalf of businesses using the service.
Businesses using PulseNotify are responsible for:
Ensuring lawful collection of user contact information
Obtaining user consent where required
Managing message content and communication practices
Complying with applicable privacy regulations
PulseNotify does not control how businesses use the platform to communicate with their customers.
5. Data Sharing and Disclosure
PulseNotify may share information only in the following circumstances:
With Service Providers
We may share limited data with trusted service providers who assist with:
Cloud infrastructure
System monitoring
Security services
Messaging platform integrations
These providers are required to maintain strict confidentiality and security standards.
With Meta (WhatsApp Business Platform)
Because PulseNotify integrates with the WhatsApp Business Platform, certain data is transmitted through Meta’s infrastructure in order to deliver messages. This data exchange is governed by the Meta Platform Terms and WhatsApp Business Platform policies.
Legal Compliance
We may disclose information when required to:
comply with applicable laws
respond to legal processes
protect the rights or safety of users
prevent fraud or abuse of the platform
6. Data Security
Lerion Jake Nwauda Digital Innovations implements appropriate technical and organizational measures to protect information processed through PulseNotify. These measures include:
secure server infrastructure
encrypted data transmission
access control systems
system monitoring and logging
regular security maintenance
While we take reasonable steps to protect information, no system can guarantee absolute security.
7. Data Retention
PulseNotify retains data only for as long as necessary to:
provide messaging services
maintain platform functionality
comply with legal obligations
support troubleshooting and operational monitoring
Organizations using PulseNotify may request deletion or removal of certain stored data where applicable.
8. User Rights
Depending on applicable laws and jurisdiction, users may have rights related to their personal data, including:
requesting access to personal data
requesting correction of inaccurate data
requesting deletion of personal information
objecting to certain types of data processing
Requests related to personal data should be directed to the organization that communicated with you through PulseNotify, as they are typically the data controller.
9. Children's Privacy
PulseNotify is not designed for or directed toward individuals under the age of 13. Businesses using PulseNotify are responsible for ensuring compliance with applicable laws regarding communication with minors.
10. Third-Party Platforms
PulseNotify integrates with third-party services such as the WhatsApp Business Platform operated by Meta. Use of these services may also be governed by the privacy policies and terms of those third parties.
We encourage users to review the privacy policies of any third-party platforms involved in communication services.
11. International Data Transfers
Because PulseNotify operates as an internet-based platform, information may be processed in different jurisdictions depending on hosting infrastructure and service integrations. We take reasonable steps to ensure appropriate safeguards are in place when data is processed internationally.
12. Updates to This Privacy Policy
Lerion Jake Nwauda Digital Innovations may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or operational practices.
When updates occur, the updated version will be posted on this page with the revised effective date.
13. Contact Information
If you have questions regarding this Privacy Policy or the handling of data through PulseNotify, you may contact us at:
Lerion Jake Nwauda Digital Innovations
Email:
[email protected]
Website:
https://lerionjakenwauda.com